We're top 20 best LMS, based on customer experience

We're top 20 best LMS, based on customer experience

Nimble Elearning are proud to be in position 6, sharing the top score of 90% with 5 other LMS providers.

Compiled by eLearning Industry, this Top 20 LMS list has been created using a holistic approach and is based on input from actual LMS users.

Click here to see the full list: eLearning Industry Top 20 LMS Systems based on Customer Experience

The order of appearance depends on Customer Satisfaction (CSAT Score), Customer Effort (CEF Score) & Customer Expectation (CEX Score).

CSAT Score = 98%
Customer Satisfaction (CSAT) score measures the degree of customer happiness with a particular product, service or interaction as indicated in a 5-step Likert scale from Strongly Disagree to Strongly Agree.

CEF Score = 98%
Customer Effort (CEF) score quantifies the amount of effort required to get customer support from the LMS vendor, as indicated in a 5-step Likert scale from Strongly Disagree to Strongly Agree.

CEX Score = 96%
Customer expectation (CEX) score measures the gap between customer expectations and service received by the LMS vendor, as indicated in a 5-step Likert scale from Strongly Disagree to Strongly Agree.

About eLearning Industry

eLearning Industry is an online publishing platform developed by Christopher Pappas, and launched in May 2012. It is the largest online community of eLearning professionals in the industry and was created first and foremost as a knowledge-sharing platform to help eLearning professionals and Instructional Designers connect in a safe online community where they can stay up to date with the latest industry news and technologies, and find projects or jobs.

Contact us today to find out how Nimble can help you! Email info@nimble-elearning.com

X

GDPR Policy

By visiting our website and completing our enquiry form, we will collect and process the following data about you:
  • Information that you provide by filling in forms on our product websites
  • A record of any correspondence between you and Nimble, if you contact us
  • Details of your visits to our website and the resources that you access, including your IP address and internet browsing preferences.
We may also use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Any data collected in this way will be used in accordance with Google’s privacy policy, and you can set preferences for how Google advertises to you using the Google Advertisements Preferences page. We maintain consistently high standards in our use and storage of personal data, and comply with the EU General Data Protection Regulation (GDPR) and other relevant legislation. Please read our Nimble Elearning Privacy Policy for more information.
Close
X

Let us call you



X