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This course is designed to provide clear and concise guidance on the use of passwords and other protection methods to keep your information and data safe and secure.
This course is designed to look at the different ways of using video conferencing and the processes and technology that can be used to protect how we use these services.
This 45 min course explores human error in the workplace. It looks at the types of errors we make, common 'error traps' that fall under four categories; Person, Equipment, Task and Environment (PETE), and the Human Performance (HuP) tools we can use to mitigate error...
Your company relies on you to reinforce brand values, secure repeat business and inspire customer loyalty to increase revenue and achieve long-term success. This course aims to equip you with the skills needed to positively influence your customer interactions and meet your service-related challenges with confidence.
As the global climate crisis mounts, more and more businesses are looking at the steps they can take to save energy, reduce their carbon footprint and make a more positive impact on the environment.
Most people experience stress from time to time, and this isn’t necessarily bad; stress is a natural response, but prolonged periods of stress can be harmful. There are many ways in which employees can reduce or avoid stress, and if they are experiencing stress already, there are approaches they can follow to manage their stress most effectively.
Some people glide through their jam-packed days, ticking off tasks with the tempo of a teacher taking the morning register. Then there are the rest of us!
Nature dictates that we all have access to the same 24 hours in a day, yet certain people appear to be much more efficient at managing their minutes than others.
Many of us move and lift loads in our daily work, often without giving much thought to the potential consequences. Yet, workplace injuries to the back, shoulders and neck are common with millions of working days lost to musculoskeletal disorders every year. The impact...
To foster a culture of equal opportunity, businesses must embrace the principles of equality, diversity and inclusion, placing them at the heart of their policies and procedures. As individuals, we have the responsibility to treat others fairly, just as we'd expect to...
Espirita have developed this Lone Workers course to equip healthcare workers, who often work on late shifts or as solo outreach workers, with the skills necessary to keep them safe and healthy at work.
More people than ever before have swapped their daily office commute for a shuffle down the hallway to a home-based workstation. It's certainly a cultural shift! Trying to establish a productive work routine in the epicentre of our home lives can seem like an...
This course looks at how to spot the signs of potential victims of modern slavery, what individuals can do to help, and how companies can uphold their ethical responsibility on this major issue. Completing this course will help ensure companies remain compliant with the Modern Day Slavery Act 2015.