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How Resilient is Your Workforce? And How Do You Know?

How resilient is your workforce? And how do you know?

Asking the question is a good start. It can help you avoid absenteeism, stress-related health issues, an unhappy workforce and decreased employee retention – all valid reasons for training on the topic.

Nimble fan, Liggy Webb – best-selling author and consultant – says, ‘The need to equip people to cope better with relentless change and promote personal wellbeing is essential for both personal and business survival.’

Liggy is spot on. Change can be at the root of an individual’s unhappiness in their role, and resilience also affects all forms of learning, and therefore training. In the Nimble article ‘Avoiding Remote Control Learning’, we are reminded that many adult learners perceive any form of learning as a challenge. They may approach it with a negative or resentful attitude, which means learning resource creators and training facilitators should take this into account, and ensure they focus on increasing learner engagement.

People who lack resilience often feel overwhelmed and struggle with their self-confidence and self-esteem, and certain tasks may be beyond their capacity to cope.

Resilience characteristics include:

  • The ability to bounce back from a failure of any kind
  • Effective management of their emotions (not letting them get the better of you)
  • Awareness of strengths and assets – and readiness to develop new ones
  • A passion-driven focus for the work
  • Resourcefulness – finding different ways to achieve a goal
  • The ability to engage and relate to other people to achieve a goal
  • Problem-solving skills

People with these characteristics deal with challenges as learning opportunities and may thrive on them. However, we must not assume this is true for everyone on the payroll.

Here at Nimble, several of our customers have addressed wellbeing issues by developing a learning culture in their organisation. For instance, one customer invited their workforce to suggest new elearning courses that would be entirely for their personal development. Top of their list for new elearning courses? Resilience. Read more here.

As Liggy pointed out earlier, the need to equip people to cope better with relentless change and promoting personal wellbeing are important to the success of an organisation. It may be easily overlooked when there are other important topics competing for attention in your learning and development programme. We’d recommend you keep in mind that the outcomes of training may well be affected by the learners’ resilience, and addressing it directly can have all kinds of positive results.

Liggy has published three wellbeing courses, created using Nimble Author, which are now available for purchase. You can find them on our Nimble Courses page. They are:

For more information about Liggy Webb’s work on resilience, go to: http://www.liggywebb.com/resilience

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